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Telephone Support Service

Providing 7*24 hours telephone support service

Remote Technical Maintenance Service

Remote monitoring, troubleshooting, and system optimization

Software Upgrade Service

Providing software upgrade service during the service period

Tech Support

  1. Can I get free advice on network solutions?

    REIZ delivers high-value products, solutions, and services to achieve your objectives. You can click Request Technical Support to ask for help assistance.

  2. What kind of solutions do you support?

    REIZ offers various solutions, such as PON Solutions, Data Center Solutions, and Campus Network Solutions, you can submit your solution application here.

  3. What test items does REIZ provide?

    REIZ provides test services covering Compatibility Tests, Reliability Tests, Performance Tests, Solution Tests, Hardware & Software Iterative Tests, and Demo Tests and you can find the testing details there.

  4. Will you provide a solution if the test task fails?

    Yes. REIZ technicians will analyze and evaluate the cause of the specific problem and provide a viable solution accordingly.

Video Guide

We offer technical videos and remote guidance How to identify the EGPON OLT interface?


A: EDFA two-year warranty, TX two-year warranty, OLT and ONU one-year warranty, user manual with shipment + digital user manual,24 hours online technical support, multi-language customer service.

A: T/T,Paypal, Western union,Alipay.

A: Only one. GEPON uses WDM technology to separate transmit and receive directions on different wavelength.

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